SAFE has been central to changing security education since its inception. It was the first to offer a regular update service for customers on its learning materials, ensuring that training materials used by clients are always up to date. It was the first to offer national certification for trainers and played a lead role in introducing Edexcel, the major awarding body, to the sector.
Today this innovation continues, with support provided to a range of awarding bodies including IQ. SAFE provides qualifications from operations to management level and support materials that are widely acknowledged for their quality and content. It assists organisations wishing to offer qualifications with the support of experts in the field, providing a hub centre for those wishing to offer security qualifications.
Our success is primarily due to:
- A focus on the development of excellent and up to date learning resources and training events.
- A focus on excellent customer service and working with customers as partners.
- A reputation for quality, integrity and expertise with key industry stakeholders
- A focus on continual improvement.
- The commitment and dedication of our staff combined with the quality of our partners.
- A recognition that providing appropriate information, advice and guidance is crucial for learners in making suitable decisions and choices.
SAFE’s client base include some of UK’s largest security companies, colleges of further education, key government departments as well as international organisations.
Our most recent customer satisfaction survey shows that more than 87% of our customers are satisfied with our guidance to tutors, and we are also frequently lauded for having a responsive and personal service. Don’t just take our word for it, hear it from our clients themselves.
“The Shield Guarding Company has worked with SAFE since it was launched in 2003, and was the first to adopt the Edexcel programme for guards developed by SAFE. Since 2003, SAFE has been central to our staff development programme, providing materials for all of our SIA license to practice programmes and supervisory staff training, training managers in risk assessment and operational staff on a number of key sites. SAFE has provided an invaluable source of strategic advice and guidance over the years and its valuable input has helped us be acknowledged as one of the leading companies in the sector, winning the Security Excellence award for the best guarding company in 2009.”
Director of Operations & Human Resources
The Shield Guarding Company
“As Operations Manager of Iridium Security, I’ve been extremely happy with the level of commitment, dedication and hard work shown by stewards studying the Providing Security Services apprenticeship delivered by SAFE. The level of training delivered has been second to none. They’ve developed an excellent understanding of internal and external customer service that have positively complemented our service provision.”
Senior Operations Manager- Iridium Security
“The training our assessor delivered was excellent across the board – Paul went the extra mile at all times.”