This highly acclaimed and comprehensive package provides the materials for a four day supervisory programme and leads to the BTEC Security Supervisors qualification. The package can be delivered by qualified trainers with supervisory qualifications or experience, and sets a new benchmark for quality supervisory training within the industry.
Content of the course include: -
- Roles and responsibilities
- Leadership
- Delegation
- Motivation
- Teamwork
- Time management
- Problem solving and decision making
- Performance reviews
- Communications
- Customer service
- Employment law
