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CALM and SAFE to Increase Presence in the Security Industry with new offer to Physical Intervention Trainers
In a bold move that could re-shape physical intervention training in the security industry, CALM and SAFE have announced that trainers transferring to the CALM/SAFE physical intervention programme during the remainder of 2010, will benefit from a royalty free agreement to use CALM/SAFE training materials for a six month period. Unlike many physical intervention learning material providers, CALM and SAFE do not charge a candidate fee for each person undergoing the training, but an annual license fee for the use of the materials. According to Raymond Clarke, managing Director of SAFE, ‘Providers only need to train 20 or so people over the course of the year, and the CALM/SAFE approach would significantly reduce costs. With the possible surge in uptake if the SIA decide that existing door supervisors should undertake physical intervention training, and the tremendous reputation enjoyed by CALM in the field of physical intervention training internationally, we believe that the approach will be highly attractive to providers. CALM/SAFE materials can be used with the SAFE learning materials covering other aspects of the door supervisors programme, or with materials provided by third parties. To address the SIA requirement that materials providers ensure that door supervision trainers are trained in the physical intervention techniques they are training, CALM/SAFE provide a 3 day skills development programme for those trainers who have undergone level 3 trainer training with other providers. The cost of the programme is £450 plus VAT but includes the six months royalty free license offer. For further details please contact Laura Jackson on 01952 585387.
Professional Security Magazine Secures Two Places for Security Executives to Visit the Disney Institute in Orlando Professional Security Magazine has secured 2 places for senior security executive on the National Skills Academy for Hospitality’s (NSAH) executive trip to the Disney Institute in Orlando. The visit, which is being organised by NSAH and promoted by NSAH partners SAFE in the security sector will be held 18th-22nd October 2010. The exclusive, three-day training programme will be limited to just 20 places and includes behind the scenes tours in the “live laboratory” of the Disney theme parks. The Disney Institute is a world-class trainer used by top companies internationally to build leadership, service and business skills. The event will allow two lucky security industry executives to meet with colleagues in the hospitality sector and learn from the experiences of one of the world’s foremost providers of entertainment and leisure services. Raymond Clarke, Managing Director of SAFE said, “We welcome the support of Professional Security in this exciting initiative. The security industry has considerable interface with the public and in places overlaps with the hospitality sector. The opportunity to see behind the scenes at Disney World and learn from an institute with such a global reputation is a wonderful opportunity”. The special Professional Security price of £3500+VAT includes flights, transfers, accommodation in the resort and the three day Disney Institute course ‘The leadership Shadow’. The places will be allocated on a first come first served basis. For further information, please contact Raymond Clarke at SAFE on 01952 585387Security Today appoints SAFE as its sales representative in UK In a significant development, SECURITY TODAY, India’s most widely read and largest circulated monthly publication for fire, safety & security industry & users, announced that it has appointed SAFE to operate and manage its UK office. SAFE will work to promote SECURITY TODAY and its Indian events, including conferences seminars and exhibitions, to the audience in the European Union. It will also work with UK and European companies wishing to advertise through SECURITY TODAY. Raymond Clarke, Managing Director of SAFE said he was ‘delighted by this association with SECURITY TODAY. The magazine plays an important and central role within the Indian security market. We look forward to being a part of their team, assisting European security companies that wish to gain exposure in India. The development broadens the services that are available through SAFE and will allow us to develop greater expertise about the opportunities in India for UK and European companies’. Aman Singh, Associate Editor of SECURITY TODAY said ‘1st ASSET has been working with Raymond since his time at SITO. It is important to us that we have a UK representative that is respected internationally and has an understanding of the Indian security market and in SAFE we have found that partner. The appointment of SAFE significantly strengthens our presence in the UK and service offering to European companies’. For further information please contact Oana Baetica at (+44) 07717 368 788. Updates to the Scottish Door Supervision, Security Guarding & CCTV courses SAFE have now issued a new update to the Scottish versions of Door Supervision, Security Guarding and CCTV Operations training packs, which comply to the new license-linked qualification requirements set out by the SIA (Security Industry Authority) and accredited by the SQA (Scottish Qualifications Regulator). The new license linked qualifications phase in as follows:- Door Supervision (Scotland) : 1 August 2010 The new courses now align to the principles of the National Qualifications Credit Framework, which makes it easier to obtain additional licenses without learning duplication. All Scotland packs were also updated to reflect the recent changes in Scottish legislation and include up to date best practice guidelines. For those organisations where SAFE co-ordinates examination activity, SAFE will cease registration of new candidates on the existing courses when the new qualifications come in to place. Students that have been registered with the existing qualifications will have to undergo testing and gain their qualifications before the 3 month grace period ends. For further information please contact Raymond Clarke at SAFE on 01952 585387. Disney Comes to Town The National Skills Academy for Hospitality, which is represented by SAFE in the security and facilities sectors, has announced a five-day London-based seminar programme to be held at the Millennium Gloucester Hotel in London.
The sessions include:-
§ Disney’s approach to leadership and excellence: 13 and 16 September 2010 § Disney’s approach to quality service: 14 and 17 September 2010 § Disney’s approach to inspiring creativity and Disney approach to brand: 15 September 2010.
According to Raymond Clarke of SAFE, the NHSA Disney event in 2009 was ‘an inspiring event with many relevant lessons for the security and facilities sector that would get industry leaders thinking’.
In addition to the London events, the Disney Institute are also holding 90 minute web-casts, broadcast live from Orlando. The NHSA is also organising an executive trip to the Disney Institutue in Orlando Florida from the 18 to 22 October with exclusive executive-level training at Disney Institute World HQ in Florida. The trip includes a bespoke 3-day training course “The Leadership Shadow” and behind-the-scenes tours at the parks.
SAFE Management Team Strengthened in Response to Sustained Growth
Industry training body and publisher SAFE have recruited two new members of staff, reflecting both its continued growth, and ambitions to strengthen its management team as a platform for product and service enhancement along with further diversification. Stephanie Loke has been recruited as Research and Development Manager. Stephanie will be responsible for product development, research and the SAFE online platform. Stephanie has a BSc in Industrial Product Design along with experience in the automotive and architectural sectors having gained awards for journalism and photography. Oana Baetica will take on the role as Business Development Manager having studied Communications, Culture and Media to Masters Degree level and Communications and Public Relations to Bachelors level. She will lead the SAFE client relationship management activities and play a key role in broadening the operational base of the business. Alongside her academic success, Oana has significant industrial experience with major organisations in both in Europe and the USA, and part of the three-strong Romanian team that won the European debating championships in 2004. Raymond Clarke, Managing Director of SAFE said, ‘We are delighted to welcome Stephanie and Oana to the business. These are key appointments for us and we have purposefully sought two exceptional graduates, around which we can plan future growth. We have worked closely with Aston University to identify candidates of the highest calibre with a record of excellent academic achievement and drive, combined with a rich seam of work experience; that are able to play a significant role in a rapidly growing company. The fact that we have managed to attract candidates that have been shortlisted for international management programmes with major companies is testimony to the performance, vision and ambition of SAFE. SAFE expects to make a number of significant announcements during the summer as we continue to build a diversified and respected vocational education company. Both Oana and Stephanie will be key to these developments. With a language ability that now covers French, German, Romanian, Polish, Mandarin, Cantonese, Spanish, Malay and basic Russian, SAFE is also well positioned to play an increasingly international role.’
CALM TRAINING One of our key partners, Dr. Brodie Patterson from CALM Training, recently commented in the Professional Security Magazine about the current state of affairs in physical intervention training in the security industry. He highlights especially the lack of standardisation and auditing processes in physical intervention training as risks and important considerations for the future of the security industry. You can read the full article at http://www.professionalsecurity.co.uk/newsdetails.aspx?NewsArticleID=13153&imgID=1 Hospitable Security Leading industry educator SAFE, have announced a new memorandum of understanding with the National Skills Academy for Hospitality, which will bring NSAH hospitality products and services to the security and facilities industries. Under the new arrangement, SAFE will initially promote the NSAH World Class Customer Service programme at levels 2 and 3, along with the excellence programmes run annually by the Disney Institute on behalf of NSAH. NSAH will also promote a number of SAFE programmes in the hospitality sector Lindsay Campbell, Operations Director of NSAH said ‘NSAH have been working with SAFE since mid 2009, with SAFE providing facilities for the NSAH qualifications hub, and contributing to the development of NSAH strategy. We have built an excellent relationship with the team at SAFE, and this latest development is a natural extension of this relationship’. Raymond Clarke, Managing Director of SAFE said, ‘The addition of NSAH products and services to the offer that SAFE can make to the security and facilities sector, is supportive of our strategy to build long term relationships with leaders in vocational education to enable broad based, high quality provision. The NSAH products are highly synergistic with our sector and the relationship ensures access to world class training. The first customer service programme through SAFE will be offered in June, and the next Disney Institute programme will be held in the autumn. For further information contact Oana Baetica on 01952 585387EDI endorses CALM & SAFE for Physical Intervention Training A physical intervention programme to develop the trainers of door supervisors in accordance with new SIA standards has been endorsed by awarding body EDI. The CALM physical intervention trainer programme offered in conjunction with SAFE is designed to meet the requirements of the level 3 qualification due later this year. Raymond Clarke, Managing Director of SAFE said “We believe that the strategic link between CALM and SAFE will radically transform the delivery of physical intervention training in the security industry. CALM has a global reputation as a leader in physical intervention training and uniquely in the security industry, subject their techniques to independent bio-mechanical assessment and publish data on injury rates. We believe that given the risks in this area of training, the low levels of injury evidenced by independent validation of the CALM system will be highly attractive to socially aware companies and training providers.” Gareth Phillips, Business Development Director of EDI said: “We are delighted to endorse the CALM/SAFE product, which is the first to be endorsed by EDI. We are particularly pleased that companies with the reputation enjoyed by CALM and SAFE have chosen to work with EDI in gaining approval, which confirms the growing influence of EDI in the sector.” The CALM and SAFE training materials will be available by the end of May. “We will be offering the programme on an annual license along with other SAFE materials, which will dramatically reduce cost to users whilst ensuring the highest production values typical associated with SAFE products” added Clarke. “Given that the physical techniques taught by trainers differ, we will also be offering a two day transferability programme for those companies that have completed physical intervention trainer training with other parties, but wish to benefit from the quality and cost benefits of the CALM and SAFE package.” The next course will be held on 28th June in Birmingham.For further details of the CALM and SAFE trainer programmes and door supervision materials, please contact SAFE on 01952 585387 or visit our web-site at safe-training.com.
PTLLS and Conflict Management Training 2010
New course dates for PTLLS 17-21 May, course cost £900+VAT and Conflict Management 24-26 May, course cost £550+VAT. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you would like any further information.
SAFE and Arksego Sign Agreement for Training in Nigeria Leading security trainer and publisher, SAFE Ltd has announced that it has reached agreement with Arksego Nigeria Ltd, for the delivery SAFE programmes in Nigeria. Arksego, which provides risk management services in strategic sectors of the Nigerian economy, including the oil and gas, banking and telecommunications sectors, will offer a range of SAFE programmes adapted for the Nigerian market to its staff and clients. The courses will be certificated by SAFE in conjunction with the International Professional Security Association (IPSA) and marks a significant development for all three parties. Segun Labiyi, Chief Executive Officer of Arksego said “Arksego has established a reputation for excellence in the Nigerian market. This reputation has been built, at least in part, to the commitment that we have made to the development of our people. The adoption of high quality, internationally accredited programmes offered by SAFE with IPSA is further testimony of our commitment to excellence. We look forward to learning from the international experience of SAFE and IPSA”. Raymond Clarke, Managing Director of SAFE said, “This is an important development for SAFE. The agreement with Arksego marks the entry of SAFE into the African market and we are delighted to be associated with a company of the quality of Arksego. We will be working with Arksego to adapt our programmes for local conditions and look forward to developing a long and successful partnership with the team at Arksego”. Accreditation for the programmes will be provided in conjunction with the International Professional Security Association, which has a long tradition of promoting excellence and education in the security sector. Justin Bentley, Chief Executive of the IPSA said “We at the IPSA are delighted to support this exciting initiative and look forward to working with security professionals in Nigeria”. For further details, please contact Raymond Clarke at SAFE on +44 (0)1952 585387 or Arksego on +234 (0)702 903 9307
SAFE and CALM Training Reach Agreement on Physical Intervention SAFE and leading physical intervention trainer CALM Training Ltd, have agreed to co-operate in the delivery of physical intervention training in response to the emerging SIA requirements for door supervisors. Under the agreement, the two companies will co-operate in the training of trainers, and the provision of learning materials for in-company trainers. CALM Training are leading experts in the field of physical intervention and the management of aggression and conflict in the health, education and social care sectors and have been working on issues relating to challenging behaviour since the early 1990’s. The company works on an international basis with a strong presence throughout the UK and in the USA. Managing director of SAFE, Raymond Clarke said “SAFE have been seeking a partner that share our values for high quality training and customer service in an area of training that needs to be considered with great care. CALM Training have specialised in a non aversive model of physical intervention in which there has been an independent bio-mechanical evaluation of the techniques used and there is an excellent historical record of safety and success. We are delighted to have come to an agreement with an organisation with the standing and reputation of CALM Training and believe that the relationship will radically enhance provision and nature of physical intervention training in the security industry”. David Leadbetter of CALM Training said “We have been impressed by the presence and professionalism of SAFE and are excited about the prospects for the partnership in what is a new sector for us. Already, the knowledge and understanding that SAFE has brought to us in relation to the security sector, has allowed us to place our own expertise and experience into an appropriate context for the security industry. We look forward to working with SAFE and its customers” SAFE and CALM will announce a series of Trainer Training events which will commence in April, shortly. New training materials for the door supervision industry, including the physical intervention module will be published in May. For further details, please contact SAFE on 01952 585387.
SAFE Launch New SIA Materials
Training resource materials provider SAFE has launched its new programmes in response to the change in SIA core competence requirements for security officers and CCTV operators. The new packages, which provide all of the materials to run the SIA programmes, have been designed to support both EDI and Edexcel qualifications and are endorsed by IPSA. According to Raymond Clarke, Managing Director of SAFE, the new materials incorporate many important innovations, with advances in presentation, content and structure. There have also been developments in the product platform, with the new materials available on memory stick to enable netbook compatibility. A new server downloadable format, which is due later in the spring, even offers the possibility of SAFE providing a materials library service for learning materials. SAFE materials are currently used to train some 15% of candidates undertaking license to practice awards in organisations ranging from major security companies, security departments, and the public and education sectors. ‘We are confident that the extension of SAFE coverage to include EDI awards will further enhance uptake’ said Clarke. For information on the new SAFE packages, please contact Linda or Laura at SAFE on 01952 585387
SAFE and EDI’s Collaboration Creates New Force in Security Education
Leading security education provider SAFE has teamed up with awarding body EDI to develop and deliver qualifications in the security industry. This significant development for both organisations will see SAFE providing strategic guidance and supporting learning materials for EDI’s extensive portfolio of security qualifications. Gareth Phillips, Director of Sales and Business Strategy at EDI said: “EDI has made excellent progress since entering the security industry in 2008, with an offer based upon quality, high levels of customer service and a realistic approach to pricing. EDI now provides some 10% of all SIA license to practice qualifications and this agreement with SAFE is a clear indication of our commitment to the sector. Our association with an organisation with the reputation and presence of SAFE in the industry is not only testimony to the progress that we have made, but also provides an excellent platform for growth.” Raymond Clarke, Managing Director of SAFE said: “We are delighted to have reached agreement to work with EDI. I have been extremely impressed by the vision that EDI has for its involvement in the security industry and the quality of its product offering and levels of service. There are excellent synergies between our two organisations and most importantly a shared commitment to quality and value. We have no doubt that EDI will be a significant force in security education moving forward and look forward to playing our part in assisting in this development.” For further details, please contact Raymond Clarke at SAFE on 01952 585387. Notes to Editors:EDI is an accredited Awarding Body and leading international education company with a wide range of products and services including vocational and professional qualifications both within the UK and internationally through LCCI. www.ediplc.com SAFE was founded in 2003, with the mission to provide nationally certificated, high quality training and learning materials for the security and facilities sectors. Led by Raymond Clarke, one of the UK's leading figures in security education, SAFE is now one of the major providers to the sector with a customer base that includes security companies of all sizes, security departments of high profile public companies, the police, military and public sector.
Turner FM Raises Risk Expertise Leading facilities management company, Turner Facilities Management are the latest to adopt the BTEC Level 4 Risk Management programme from SAFE. The first three senior managers from the company completed the programme and gained their BTEC qualification in August as part of an ongoing programme of staff development across the company. Tony Hatton, General Manager said: ‘It is important that as a company we invest in all staff to ensure we only have the highest calibre of personnel delivering expert knowledge and service to our customers. Our client’s which include NewsPrinters, News International, International Power, Hamersons, Scottish Courts, etc rely on TFM to provide and implement world class solutions for all business sectors’. Ian Meredith, Quality and Health and Safety Manager at Turner FM said, ‘Turner FM is committed to providing high quality professional support in all the services that it provides to its clients. Clearly, our ability to provide advice on, and manage security support functions for our clients must be built on a strong understanding of risk. The SAFE programme was ideal for our requirements, and whilst challenging, really extended our knowledge on risk assessment and risk management. This higher level of expertise is already being used to the benefit of our customers’. Raymond Clarke, Managing Director of SAFE said ‘We have been working with Turner FM since 2003 and it is a real pleasure to be associated with a company that is willing to take a considered and planned approach to the development of its staff which goes beyond the minimums of licensing’. For further information contact Raymond Clarke on 01952 585387
SAFE Launch Key Holding Package Leading Educational resource provider SAFE Limited, is to release a new training package to meet the requirements of BS7984, the British Standard for Key Holding, following a successful trial at the Shield Guarding Company. The package, which provides PowerPoint slides, tutor notes and student notes for 16 hours of training for Key Holding Response Officers in accordance with the British Standard, will be available from the 12th October 2009 and is designed to lead to a level 2 BTEC Qualification in Key Holding Response, which is expected to be available in November. The learning package will be sold under license at a price of £250 per year. Full details of the programme, the licensing arrangements and the proposed qualification are available from SAFE 01952 585387.
Shield staff rise to challenge of the Bullring Security teams from The Shield Guarding Company working at prime shopping centres, have completed NVQ programmes in Security and Loss Prevention. The programme, initially trialled at the iconic Bullring shopping centre in Birmingham, has progressively been rolled out to other shopping centres in the portfolio including Brent Cross, Highcross, West Quay and The Oracle. Naheem Ahmed at the Bullring said ‘. Working with the SAFE team we have been able to develop a programme with a focus on customer care and managing risk within a retail environment. Over 60 of our team have gained their NVQ, adding to their expertise and sense of self worth. We have already seen significant improvement in what we had already considered to be a very strong team. The whole experience has been excellent for all concerned. Stuart Kedward, HR Director at Shield said, ‘We are delighted by the outcome. The successful pilot at the Bullring has led to the adoption of the programme at a further four Hammersons shopping centres and the adoption of the BTEC level 4 risk management programme for duty managers at the Bullring. I would like to acknowledge the wonderful support that we have received from SAFE, Harrow College and our staff at the Bullring in making this programme such a success. With the support of LSC funding we have been able to improve the service that we provide to an important customer, further improved public security and safety and provided our staff with the opportunity for self development.
Edexcel Engage Clarke on International Development Raymond Clarke, former Chief Executive of SITO and founder and Director of SAFE Ltd, has been engaged through his consultancy company Vocational Compass Ltd to advise and assist Edexcel develop its interests in the international security industry. Clarke, who was honouree educational adviser to the Asian Professional Security Association until 2002 and a leading figure in the export of UK vocational education, will work for Edexcel for two days each month on the initiative. ‘Having worked closely with Edexcel in the UK since 2003, I am delighted to have been given the opportunity to work alongside the highly professional International team at Edexcel’ said Clarke. ‘The cache offered by the UK’s leading qualification brand is a considerable draw for international employers, employees and students and could provide considerable benefits to the security industry across the world. I will be focusing on identifying new international opportunities and supporting UK educational providers to deliver security programmes awarded by Edexcel in a variety of international markets.’ Ross Hall, International Director at Edexcel said, ‘We are very pleased that Raymond has agreed to work with Edexcel. We have high aspirations for the security sector with an objective to become the leading international provider of security qualifications. The assistance that Raymond can provide will be invaluable in helping us achieve our aim’. Raymond can be contacted at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or by phone on 01952 585387
SHIELD ENHANCE CUSTOMER CARE AND RISK ASSESSMENT TRAINING FOR SECURITY OFFICERS AT KEY SITES Employees of The Shield Guarding Company working at 30 St Mary Axe, affectionately known as The Gherkin, and Birmingham’s premiere shopping location The Bullring, are the latest recruits to a Train to Gain funded programme being delivered for the company by SAFE. The programme is built around the Edexcel NVQ2 in Providing Security Services and SAFE training programmes on customer care and risk assessment. Stuart Kedward, HR Director of Shield said ‘We are particularly keen that Shield staff are trained to the highest levels and were attracted to the mix of the full NVQ, and the highly relevant training programmes, offered by SAFE. The first 25 students from St Mary Axe are due to complete the programme before the end of January, with those at the Bullring expected to complete by April. The scheme will be extended to other shopping centres and key sites as the year progresses. By the end of the year we expect some 400 of our employees to have completed the programme’. Danny Moody, Operations Manager at 30 St Mary Axe said, ‘Our security officers have been enthusiastic about the training that they have received. Not only will they achieve a National Qualification that is understood in all industry sectors, they have found the supporting training programme useful as well. The programme should assist with future career development and has further enhanced the knowledge base of those working at St Mary Axe’. The programme is fully funded from public sources as part of the Government’s Train to Gain programme, further details of which are available from SAFE on (01952 585387). For information on The Shield Guarding Company, please visit www.shieldguarding.co.uk.
SAFE and IPSA Partnering on Course Delivery SAFE and IPSA have agreed to co-operate in the delivery of a number of joint courses for 2009. IPSA have adopted SAFE materials for two programmes, Risk Management leading to the BTEC Level 4 Risk Management qualification and a Risk Assessment programme meeting the requirements of BS7499. IPSA and SAFE are also jointly revising their screening programmes utilising the IPSA expertise on British Standards combined with SAFE’s course development skills. SAFE will assist IPSA in the promotion, sale and delivery of these programmes. Justin Bentley, Chief Executive of IPSA said, ‘The Association has just launched its 2009 Training Calendar, which provided the opportunity to build upon our excellent relationship with SAFE by co-operating on these three programmes. This partnership will help us to raise sector skills through increased participation, inform and advise development within SAFE and most importantly, add value for students through independent accreditation of learning events’. Raymond Clarke, Managing Director of SAFE said ‘SAFE has played a leading role in the development of sector specific management development, and the launch of the new risk management programmes in particular have done much to further strengthen our offering. Recognising that management development has historically been a strength of IPSA we believe that co-operation between the two organisations will provide a strong platform for both quality learning events and career progression’. The first public Risk Management programme will be offered by the IPSA at SAFE’s Telford training centre in 16-18 March 2009. Screening and BS 7499 Risk Assessment courses commence in January at IPSA’s Ealing venue. Full details of the programme are available on the IPSA web-site www.ipsa.org.uk or by telephone on 020 8832 7417.
Guide to products and services 2009 Safe has a new guide to products and services 2009. This shall be sent to existing customers, if you are currently not on our mailing list please feel free to contact us to request a brochure.
IPSA Adopt SAFE Management Programmes Following on from the recently announced agreement between IPSA and SAFE to work closely on the development of training in the sector, IPSA has announced that it will add the SAFE BTEC Supervisory Management programme at level 3, and the new SAFE BTEC Security Risk Management programme at level 4 to its own training calendar. The courses will be run by IPSA trainers, using licensed materials provided by SAFE. "The issue of the training offer from IPSA has been a high priority for IPSA as we have been developing the strategy to strengthen and grow IPSA, said Justin Bentley, Chief Executive of IPSA. We are keen to ensure that the IPSA training programme adds value for students and is recognised as being of the highest quality. The relationship that we have established with SAFE provides a very strong foundation to this objective and we look forward to launching the new programmes.Raymond Clarke, Managing Director of SAFE said that he was delighted that IPSA had adopted the programmes, which provides a clear example of two organisations recent commitment to work together. At management level IPSA have always had a strong tradition and we are very proud that SAFE is able to make a contribution to the future development of this tradition.For further information on IPSA courses, please contact IPSA on (0)845 873 8114, and for SAFE materials please contact SAFE on 01952 585387.
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