As well as the Working in the Private Security Industry and Conflict Management units, the Security Guarding learning resource pack focuses more on patrolling, monitoring systems and access control.
Security Guarding
- Role of the Security Officer
- Patrolling
- Access & Egress Control
- Searching
- Technology & Monitoring Systems
- The Law
- Reporting & Record Keeping
Working in the Private Security Industry
- Purpose & Main Deatures of the Private Security Industry
- Legislation Relevant to those Working in the Private Security Industry
- Maintaining Health & Safety in the Workplace
- Principles of Fire Safety
- Dealing with Non-Fire Related Workplace Emergencies
- Effective Communications & Customer Care
Conflict Management
- Communication Skills and Knowledge of Conflict Management
- Recognising, Assessing, and Reducing Risk in Conflict Situation
- Communicating Effectively in Emotive Situations to Deescalate
- Using Problem Solving Strategies to Resolve Conflict
- Good Practice Following a Situation Involving Conflict
